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Somfy Protect
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  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ
  3. Daily use
  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ
  3. Daily use

Daily use

  • How do I change the settings on my Android phone/disable the battery optimization features, so the smart activation is operational?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my OnePlus phone?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my Samsung phone?
  • What are the limitations of geolocation on your iPhone app?
  • What are the limitations of geolocation on your Android app?
  • How does smart activation work?
  • How can you control your indoor cameras system with an Apple Watch?
  • How to control your security system with the Somfy Protect iOS Widget?
  • How does video storage work?
  • How do you download a video clip if motion is detected?
  • How does 3D Touch work with the Somfy Protect application?
  • How does the shortcut feature work on Android?
  • How to receive notifications with photos and video
  • How to configure motion detection?
  • How does the fire alarm detection work?
  • How do I protect my privacy with my camera?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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