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Somfy Protect
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  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ
  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ

Indoor Camera > FAQ

Discover the products

  • Somfy Indoor Camera & Somfy Security Camera
  • What is the battery life of the camera?

Getting started

  • Somfy Indoor Camera Installation
  • Installing the Somfy Security Camera

Daily use

  • How to control your security system with the Somfy Protect iOS Widget?
  • How does video storage work?
  • How do you download a video clip if motion is detected?
  • How does 3D Touch work with the Somfy Protect application?
  • How does the shortcut feature work on Android?
  • How to receive notifications with photos and video
See all 9 articles

Managing users

  • What are the different user groups?
  • What is a community?

Setup

  • How do I edit the emergency number associated with my system?
  • How do I edit the information about my system?

My account

  • How do I edit my personal information?

HomeKit

  • What is the Apple HomeKit?
  • What are the differences between the Home app and the Somfy Protect app?
  • Can I choose to only use the Home app to control my Somfy Indoor Camera?
  • What do you need before you can use your equipment with HomeKit?
  • How do I install my Somfy Indoor Camera on HomeKit?
  • How do I use Siri to control my camera?
See all 8 articles

WebRTC

  • What is WebRTC?
  • Is WebRTC secure?
  • How does it affect my mobile app's interface?
  • Which cameras and services can benefit from WebRTC?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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