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  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ
  1. Somfy Protect Customer Service
  2. Indoor Camera > FAQ

Indoor Camera > FAQ

Discover the products

  • Somfy Indoor Camera & Somfy Security Camera
  • What is the battery life of the camera?

Getting started

  • Somfy Indoor Camera Installation
  • Installing the Somfy Security Camera

Daily use

  • How to set up critical alerts with Android ?
  • How do I change the settings on my Android phone/disable the battery optimization features, so the smart activation is operational?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my OnePlus phone?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my Samsung phone?
See all 19 articles

Managing users

  • What are the different user groups?
  • What is a community?

Setup

  • How do I edit the emergency number associated with my system?
  • How do I edit the information about my system?

My account

  • Why is my account empty when my alarm has already been installed?
  • How do I edit my personal information?

HomeKit

  • What is the Apple HomeKit?
  • What are the differences between the Home app and the Somfy Protect app?
  • Can I choose to only use the Home app to control my Somfy Indoor Camera?
  • What do you need before you can use your equipment with HomeKit?
  • How do I install my Somfy Indoor Camera on HomeKit?
  • How do I use Siri to control my camera?
See all 8 articles

WebRTC

  • What is WebRTC?
  • Is WebRTC secure?
  • How does it affect my mobile app's interface?
  • Which cameras and services can benefit from WebRTC?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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