Which cameras and services can benefit from WebRTC?

WebRTC is available on the Somfy Indoor Camera, Somfy Outdoor Camera, and Somfy One and One+.

However, not all cameras will be able to use WebRTC just yet.

  • This applies to cameras installed at a site using cloud video recording (CVR) or a remote surveillance service. 
    These services are not currently compatible with WebRTC. They are expected to become compatible in 2021.
  • This also applies to cameras outside of the Somfy Protect ecosystem, including TaHoma and Rexel (Energeasy Connect).
    Video players for applications outside the Somfy Protect ecosystem have not yet been updated. They are expected to be compatible in early 2021.
  • Lastly, this also applies to the following phones, which are not compatible with WebRTC: All Huawei and Honor brand phones.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket