What is the battery life of the camera?

Note: the Somfy Security Camera is the only model equipped with a battery.

The Security Camera has an internal battery that provides one hour of battery life in the event of a power failure.
That is why we recommend ensuring that your camera is always plugged into a power outlet, preferably by a direct connection rather than through a power strip.

If a power outage occurs, you will receive a notification on your smartphone when the electricity has been restored.

Also, if the Internet connection is lost, the Security Camera automatically records all events to its internal memory. If you have a continuous recording service, the recording is transferred to the Somfy servers once the connection has been restored.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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