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  1. Somfy Protect Customer Service
  2. Home Alarm Essential > Troubleshooting
  3. Link Essential
  1. Somfy Protect Customer Service
  2. Home Alarm Essential > Troubleshooting
  3. Link Essential

Link Essential

  • Changing the Link Essential's Wi-Fi network
  • What do the LED colors mean on the Link Essential ?
  • What should I do if I get the error message, "Unexpected error"?
  • What should I do if I get the error message, "Faulty internet connection"?
  • What does the Link Essential self-protection setting do?
  • What happens if my Link Essential can no longer access the network?
  • What should I do if I get the error message, "The Link Essential is already installed"?
  • What should I do if I get the message, "There is an issue installing your Link Essential"?
  • What should I do if I get the message, "That Wi-Fi network has not been located," during installation?
  • What should I do if I get the error message, "Update failed"?
  • What should I do if I get the error message, "The password is incorrect"?
  • What should I do if I get the error message, "No internet connection"?
  • What should I do if I get the error message, "No Link Essential detected"?
  • What should I do if I get the error message, "Your Link Essential was not successfully installed"?
  • What should I do if I get the error message, "Your phone is unable to communicate with the Link Essential"?

How can we help you?

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