What do the LED colors mean on the Link Essential ?

Led step

solid blue

The Link Essential is starting up

flashing purple

The Link Essential is downloading an update

solid purple

The Link Essential is updating
   

flashing blue

The Link Essential is waiting for Bluetooth pairing

flashing green

The Link Essential is waiting for a Wi-Fi connection

flashing green and red

The Link Essential is unable to connect to the Wi-Fi network

flashing white

The Link Essential is connecting to the Somfy Protect server

   

solid white

The Link Essential is operating normally

flashing red

The Link Essential is operating on built-in battery power:

  • there is a power outage
  • the Link Essential is unplugged

Flashing red about 3-4 secondes

The Link Essential is in the process of a Wi-Fi reboot

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket