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Somfy Protect
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  1. Somfy Protect Customer Service
  2. Home Alarm Essential > FAQ
  3. Daily use
  1. Somfy Protect Customer Service
  2. Home Alarm Essential > FAQ
  3. Daily use

Daily use

  • How do I assign a key fob to a user?
  • How do I add a person to my list of home users or my community?
  • What is a community?
  • How smart activation works
  • Controlling your security system through the Somfy Protect Android Widget
  • How can you control your Somfy Home Alarm Essential system with an Apple Watch?
  • How does the panic button work?
  • What is night mode?
  • How do I use my keypad?
  • How to manage the assignment of user codes for members
  • How do I change the main code for my keypad(s)?
  • Does the Link Essential continue to work if there's a power outage?
  • How to set up critical alerts with iOS ?
  • How to set up critical alerts with Android ?
  • How does jamming detection work?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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