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Somfy Protect
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  1. Somfy Protect Customer Service
  2. Discover the products
  3. Daily use
  1. Somfy Protect Customer Service
  2. Discover the products
  3. Daily use

Daily use

  • Does the Link Advanced keep working if there is a power outage?
  • How do I change the code for my keypad(s)?
  • How do I use my keypad?
  • What is a security scenario?
  • What types of scenarios can I create?
  • Which devices are eligible to use the Security Scenarios feature?
  • How can I create and configure a security scenario?
  • How do I activate/deactivate a security scenario?
  • How does the hands-free automatic disarming work?
  • How does smart activation work?
  • What are the limitations of geolocation on your Android app?
  • What are the limitations of geolocation on your iPhone app?
  • How do I disable the battery optimization features, so smart activation works on my Samsung phone?
  • What is night mode?
  • How does the panic button work?
  • How can you control your Somfy Home Alarm Advanced system with an Apple Watch?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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