Back to Somfy.co.uk

Somfy Protect
English (US) Deutsch Español Français Italiano Nederlands
  1. Somfy Protect Customer Service
  2. Outdoor Cameras > FAQ
  3. Daily use
  1. Somfy Protect Customer Service
  2. Outdoor Cameras > FAQ
  3. Daily use

Daily use

  • How to set up critical alerts with Android ?
  • How to set up critical alerts with iOS ?
  • How do I change the settings on my Android phone/disable the battery optimization features, so the smart activation is operational?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my OnePlus phone?
  • How do I disable the battery optimization features, so that smart activation is operational on my Huawei phone?
  • How do I disable the battery optimization features, so smart activation works on my Samsung phone?
  • What are the limitations of geolocation on your iPhone app?
  • What are the limitations of geolocation on your Android app?
  • How can you control your outdoor cameras system with an Apple Watch?
  • How to control your security system with the Somfy Protect iOS Widget?
  • How do I protect my privacy with my camera?
  • How to receive notifications with photos and video
  • How does the shortcuts feature on Android work?
  • How does the 3D Touch with Somfy Protect Application work ?
  • How do you download a video clip if motion is detected?

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket