How can I reinstall a keypad that I removed from my app?


  • Launch the keypad installation from your Somfy Protect app.
  • When you arrive at the screen below:
  • Remove the batteries from the keypad and wait 5 seconds before reinserting them.


  • You have 30 seconds after having reinsterted the batteries to hold the "Cancel" key until you hear a long beep.




  • The keys on the right column will blink and the installation will continue.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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