How do I add a person to my list of home users or my community?

Home users cover the following 3 groups: owners, children, guests.
Community (outside of the home) includes the following 2 groups: friends & family, neighbors.

It is important to specify which group a person is being added to so that this person is given specific access rights on your system.

 

Procedure

Follow these steps to add a user:

1. Go to your Somfy Protect application and select either "Users" or "My Community," then press "+ " in the top right corner

2. Select which group you'd like to add this new person to

3. Add the person’s name and email then add their picture (optional)

4. Select “add” and you’re done, the person has been added!

Follow these few steps again to add other persons to your home or community groups.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket