How does Somfy Around™ work?

What’s Somfy Around™?

The Somfy Around™ community network ensures the encrypted and anonymous transmission of your alerts in case of WIFI network failure.

This free service is available if one of your neighbors is also equipped with a Somfy Home Alarm and has activated this service.


How does Somfy Around™ work?

In case of an unavailable WIFI connection, Somfy Home Alarm sends alerts through the SomfyAround™ network. Encrypted alerts (AES 256) are emitted through a revolutionary long-range radio technology (LPWA).

A Home Alarm neighbor receives an anonymous Somfy Around™ message and transmits it to the Somfy Cloud so that the alert can reach its recipient. By activating  Somfy Around™, you strengthen your security as well as the security of Somfy community users.


What type of alerts are relayed by Somfy Around™?

When a Home Alarm system loses its Internet connection and only functions through Somfy Around™, only critical alerts are relayed. Here’s the list:

  • IntelliTAG - vibrations detection
  • IntelliTAG - opening detection
  • Detection of attempt at interference
  • SOS - silent alert
  • SOS - alert with siren
  • Autoprotection - IntelliTAG
  • Autoprotection - siren
  • Link - battery-operated
  • Link - power restored
  • Link - connection lost
  • Link - connection restored


How can I activate Somfy Around™?

On your Somfy Protect app, go to menu, then press on “Settings”, then “Somfy Around™”.

On the next screen, you can choose whether to activate Somfy
Around™ for your system.


How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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