How to find my camera MAC address ?

The MAC address is a unique identifier of your equipment that may be useful in various advanced operations. This address consists of 12 alphanumeric characters from 0 to 9 and A to F. To find the address assigned to your camera, two choices are available:

  • on the label stick on the bottom of your camera, between the power plug and the wall mount hole

 

  • in the "System" menu of your Somfy Protect application, select the camera, the address is on the line named "MAC" in the "Information" area

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket