What is a community?

With the Somfy Protect application, you can set up a trusted community of individuals to watch over your home when you are away.

Members of your Community belong to two groups, as you choose:
- Family and Friends, who will be notified by e-mail and by notification when a break-in attempt occurs. If this happens, they will be able to check the system and see what is happening at your home for 30 minutes.
- Neighbors, who will also be notified by e-mail and by notification when a break-in attempt occurs. They will be able to check the system for 30 minutes, but they will not have access to the cameras.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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