How do I assign a key fob to a user?

To assign a key fob associated with your Somfy Home Alarm system to a loved one, open your Somfy Protect application and follow the steps below:
- Go to the "Users" menu.
- Select the person to whom you want to link the key fob.
- Tap "Key Fob".

If the key fob is new, then select "Add a Key Fob" in the dropdown list, and then follow the instructions displayed on your smartphone.

If you want to assign the person a key fob that has already been installed or is already in use on your Somfy Home Alarm system, just select it directly from the dropdown list.
Warning: If the key fob is already in use by another user, it will automatically be removed from that person's account.

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If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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