The indicator light on the front of the Somfy One or Somfy One+ indicates its status:
Steady blue
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Meaning: the Somfy One / One+ is not installed yes, booting in progress. |
Flashing blue
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Meaning: the Somfy One / One+ is not configured yet, awaiting installation. |
Steady white
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Meaning: The Somfy One / One+ is connected and operational. |
Flashing white
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Meaning: the Somfy One / One+ is no longer connected and is in the process of being connected to your Wi-Fi network or the Somfy Protect servers. What to do? If the LED remains white, please read the following article : What should I do if my device frequently appears to be unavailable? |
Flashing green
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Meaning: Someone in your community is viewing the video stream live. |
Steady red
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Meaning: An error has occurred. What to do? Your Somfy One is too far from your internet gateway. If the issue remains unsolved,please read the following article : What should I do if my device frequently appears to be unavailable? |
Flashing red
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Meaning: The Somfy One / One+ is unplugged and not receiving electrical power (One+ only). What to do? Plug it back to the electrical power. |