How do I disable the battery optimization features, so that smart activation is operational on my Xiomi phone?

 

The process may vary depending on the model of phone. Below are the instructions according to model:

Settings common to most models

Settings to customize for MIUI 12 and MIUI 10 models

Settings to customize for MIUI 11 models

 

  • Settings common to most models

Pin the Somfy Protect app

  1. Open the Recent Applications bar.
  2. Drag the Somfy Protect app down (it will be locked). As such, even if you delete recent applications, it won't erase it from the background. 

OR

On some phones, press and hold the Somfy Protect app, then choose the padlock/lock icon from the menu.

 

  • Settings to Customize for MIUI 12 and MIUI 10 models

 

To prevent your Xiaomi device from disabling the Somfy Protect app, you must enable the application's Autostart option:

  1. Open System Settings and search for the Somfy Protect app. 
  2. Drag to activate Autostart
  3. Tap Other Permissions.
  4. Activate all settings listed.
  5. Select Power Saving Apps.
  6. Select No Restrictions.

 

  • Settings to customize for MIUI 11 models

 

  1. Go to the list of applications.
  2. Select the Somfy Protect app.
  3. Select Power Saving Apps.
  4. Select No Restrictions.

 

Power Manager Settings

Enable:

  • Settings > Advanced Settings > Battery Manager > Power Mode is set to Performance.
  • Device Settings > Advanced Settings > Battery Manager > Protected Apps - the Somfy Protect app must be protected.
  • Device Settings> Applications> Somfy Protect app > Battery> Power-Intensive Prompt and Continue in Background
  • Settings > Additional Settings > Battery and Performance > Manage Apps' Battery Usage and here:
    • Turn off Power Saving.
    • Choose the following options: Background Power Saving > Choose Applications > Select Somfy Protect app > Background Settings > No Restrictions

 

Setting Autostart for the application

To prevent your Xiaomi device from disabling the Somfy Protect app, you must enable the application's Autostart option:

  1. Open System Settings and find the Somfy Protect app. 
  2. Drag to activate Autostart

 

Energy Saving setting

  1. Select Power Saving Apps.
  2. Select No Restrictions.

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