How do I use my keypad?

The purpose of the keypad is to activate and deactivate your security system.


It uses a single code for all users, no matter how many keypads are in use at the location



  1. Type in the alarm code
  2. Press the key corresponding to the desired action:
    • White, closed lock: alarm activated
    • Black & white lock: night mode
    • Open lock: alarm deactivated
  3. 2 beeps and a white light = the action has been taken (if the code entered is incorrect, there will be one long beep and the red cross will light up)


If you made a mistake while entering your code but haven't yet selected an action:

  • Press the cross
  • Enter your code again from the beginning
  • Then press the desired action


Note: To activate the alarm without typing in the code, go to the Somfy Protect app > My equipment > Keypad and turn off the "Activate alarm with code" setting

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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