Installation failed

The smoke detector could not be installed.


Verify that:

  • the batteries work
  • the detector is within range of your Link or Somfy One. If this is not the case, move your Link or Somfy One closer to the detector or install a radio relay.

If the problem persists, please contact Somfy Customer Support.


How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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