My smoke detector doesn't sound during a test

While in test mode, your smoke detector does not sound after you press the middle button for 3 seconds.

  • Check to make sure the batteries are not dead.

If they are OK, try again by pressing the button for 3 seconds. If the detector still doesn't sound, please contact Somfy Customer Support.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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