How do I turn off my smoke detector's alarm?

There are 2 ways to turn off your smoke detector's alarm:

  • by pressing the detector's middle button for one second
  • via your app, you need to be on site and see your smoke detector to be able to stop the alarm.

 

Please note that the alarm will also stop once your detector no longer detects smoke.

 

Once the alarm has been turned off, it will stay off for ten full minutes, even if smoke is detected by the unit.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket