What are the different groups of users?

To define the number and type of users with access to your Somfy Protect system, open the Somfy Protect app and go to the "Users" menu.

 

If you wish to add a user, specify whether they are an owner, a child, or a guest.

  • Owners receive push notifications, emails, and texts (SMS) in the event that a fire alarm goes off.
  • Children do not receive alerts.
  • Guests have limited access. They may or may not receive alerts in the event that a fire alarm goes off.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket