How do you download a video clip if motion is detected?

Devices concerned: Somfy Security Camera, Somfy Indoor Camera, Somfy Outdoor Camera, Somfy One, Somfy One+

MSC_Dashboard_motion_detection_ON_3x.png

If motion is detected by your video equipment, you’ll be alerted with a notification through your smartphone, an SMS (if your installation also includes a Home Alarm and/or Somfy One and/or Somfy One+) and an email.

 

I don’t have a continuous video recording service (CVR)

You can freely access motion detection video clips:

  • Video clip duration: 10s
  • Storage in cloud: 24 hours

Downloading through the timeline

In the lower section (timeline) of the video screen are purple strips which represent detection events. Navigate from right to left to position the central cursor on the purple strip you want to play the corresponding video clip.

You can download the video clip using the cloud icon. The video will be downloaded to your smartphone’s local storage.

Downloading from the media library

Your motion detection video clips are also available in the media library that can be accessed from the lower portion of the screen. Touch the video miniature to play the event which you can then download from the timeline using the cloud icon in the toolbar.

 

I’ve subscribed to a continuous video recording (CVR) service

Video clip duration: minimum 1 min and maximum 10 min (with no limit on the number of clips you can download).

Storage in the cloud: 24 hours to 7 days (according to the selected CVR option)

To find out more about the continuous video recording service, please see How does the continuous video recording service work?

Downloading from the timeline

From the video screen, the lower section (timeline) allows you to find all the events that have taken place up to 7 days before, depending on the video recording service chosen.

Navigate right to left to position the central cursor where you would like to view clips. For example, to rewatch a video following a detection, look for the corresponding purple strip. The video clip will then be played from the continuous video.

You can download a video clip (minimum 1 minute, maximum 10 minutes) using the cloud icon. The video will be downloaded to the local storage on your smartphone.

Downloading from the media library

Your motion detection video clips are also available in the media library that can be accessed from the lower portion of the screen. Touch the video miniature to play the event which you can then downloadfrom the timeline using the cloud icon in the toolbar.

 

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