How do you download a video clip if motion is detected?

Equipment concerned: Somfy Security Camera, Somfy Indoor Camera, Somfy One, Somfy One+

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If motion is detected by your video equipment, you’ll be alerted with a notification through your smartphone, an SMS (if your installation also includes a Home Alarm and/or Somfy One and/or Somfy One+) and email.

 

I don’t have a continuous video recording service (CVR)

You can freely access motion detection video clips:

  • Video clip duration: 10s
  • Storage in cloud: 24 hours

Downloading through the timeline

From the lower section (timeline) of the video screen is a purple strip that controls the direction of the video. Navigate from left to right to position the central cursor on the purple strip to play the video clip.

You can download the video clip using the cloud icon. The video will be downloaded to your smartphone’s local storage.

Downloading from the media library

Your motion detection video clips are also available in the media library that can be accessed from the bottom of the screen. Touch the video miniature to play the event and you can then download the video from the timeline using the cloud icon in the toolbar.

 

I’m subscribed to a continuous video recording (CVR) service

Video clip duration: minimum 1 min and maximum 10 min (with no limit on the number of clips you can download).

Storage in the cloud: 24 hours to 7 days (according to the selected CVR option)

To find out more about the continuous video recording service, click here: How does the continuous video recording service work?

Downloading from the timeline

From the video screen, the lower section (timeline) allows you to find all the events that have taken place up to 7 days before depending on the video recording service chosen.

Navigate right to left to position the central cursor where you would like to view. For example, to rewatch a video following a detection, look for the corresponding purple strip. The video clip will then be played from the continuous video.

You can download a video clip (minimum 1 minute, maximum 10 minutes) using the cloud icon. The video will be downloaded to the local storage on your smartphone.

Downloading from the media library

Your motion detection video clips are also available in the media library that can be accessed from the bottom of the screen. Touch the video miniature to play the event and you can then download the video from the timeline using the cloud icon in the toolbar.

 

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