If the camera detects a presence while there is nobody around, it may suggest that its standard conditions of use are not met.
In that case, check the following:
- recommended height for positioning the camera: 2,5 meters (please refer to > Before installing the Somfy Outdoor Camera)
- context: tree branches can disturb the motion detection feature, especially if they are close to the camera sensor
- detection sensitivity: change the sensitivity settings according to the environment of the camera (please refer to > How to configure motion detection)
- detection area: you can define specific zones which will be excluded from the detection area (street, patio, path, etc.)