What happens if power is lost?

If the power goes out, the first person identified for text messages, voice alerts, and emails will be notified within the next 10 minutes (depending on how alerts are configured). When the power is lost, the rechargeable lithium battery in the main unit takes over immediately and continues ensuring that your home is protected by maintaining contact with communicating objects (TAGs, remote control, siren relays, smoke detector, etc.) for three hours and 40 minutes. When the power is restored, you will be notified immediately through a message (email, text message, or voice message).

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

Open a ticket My ticket