How do I assign a key fob to a user?

To assign a key fob associated with your Somfy Home Alarm system to a loved one, open your Somfy Protect application and follow the steps below:
- Go to the "Users" menu.
- Select the person to whom you want to Somfy One / One + the key fob.
- Tap "Key Fob".

If the key fob is new, then select "Add a Key Fob" in the dropdown list, and then follow the instructions displayed on your smartphone.

If you want to assign the person a key fob that has already been installed or is already in use on your Somfy Home Alarm system, just select it directly from the dropdown list. 
Warning: If the key fob is already in use by another user, it will automatically be removed from that person's account.

How can we help you?

If you haven't found the answer to your question, we invite you to request a support ticket. We will answer you as soon as possible.

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